Posts Tagged ‘18D Phone System’


The Aging Lucent 18D Maintaining the phone system

Sunday, May 14th, 2023

Providing Support for the Lucent 18D Phone System at ABS Delmarva, for decades we provided phone system support. 

18D Phone System Support 

At A.B.S Delmarva, we are committed to supporting and maintaining the legacy of the Lucent 18D Phone System. We understand the historical significance and the crucial role it still plays in many offices, and we are dedicated to preserving its functionality for as long as possible.

Contact ABS Delmarva for Assistance with the Lucent 18D Phone System

Lucent 18D | Avaya 18D 

Support and Troubleshooting

18D Phone System

If you encounter any issues with your Lucent 18D Phone System or need help troubleshooting, do not hesitate to contact us. Our team of professionals, equipped with a deep understanding of the Lucent 18D Phone System, are ready to assist you. With our expertise, we can ensure that your system continues to perform at its best, extending its lifespan and ensuring the continued smooth operation of your business communications.

Common Issues with the 18D Phone System

  • 18D Phone Static on all lines
  • 18D Phone buzzing 
  • Phone Rings Once and Then call is gone to voicemail
  • An Extension no longer works but phone is fine
  • 18D Phone Has no Display 
  • Date and Time are wrong and Phone System does not work as expected 

Remember, the Lucent 18D Phone System is more than just a communication tool – it’s a piece of history. And at ABS Delmarva, we’re dedicated to preserving that history while ensuring your business communication needs are met. Contact us today for all your Lucent 18D Phone System support needs.

 

18D Phone Troubleshooting

An easy step to see if it is the 18D Phone System or an individual aging phone is to replace the phone with a known working phone. Unplug the cord at the bottom and swap the phone with another working phone.   If the problem is affecting this phone it is the Phone System thus requiring 18D Phone System Support and customer care. 

18D Phone System

 

Ocean City MD – Salisbury MD – Annapolis MD

Dover DE – Milford DE – Bethany DE – Rehoboth Beach

 

Avaya 18D Phone System

Thursday, May 4th, 2023

The 18D Phone System was an amazing phone system for its time as it ages you will need Avaya Repair and Avaya Support Contact us for your 18D Phone System needs.

Avaya 18D Phone System

Introduction

Are you struggling with your Avaya 18D Phone System? If your Avaya 18D is not functioning properly, let’s first determine if it is the individual phone issue or the 18D Phone System itself.

Determining the Issue

First, check all displays on each 18D Phone throughout your office. If they all have a display and can make and receive calls, then you may have a bad 18D Desk Phone. Take one of the 18D Avaya desk phones that is working and, using the exact same connection on the bottom, remove the cord and swap the phone to the location you are struggling with.

If that phone works in that location, then you have a bad 18D Office Phone. If that phone that previously worked at the other location no longer works, then it is likely the 18D Phone System that is actually malfunctioning. You should then contact your Lucent or Avaya Repair professional to assist you with your 18D Phone System to resolve this issue, as the 18D Phone System is not designed to be worked on by the end user.

Avaya 18D Phone System Overview

The Avaya 18D Phone System was an amazing Multi-line telephone phone system that was released in the mid-1990s first under the brand Lucent and later became Avaya. It is a popular choice for small to medium-sized businesses due to its ease of use and reliable performance. Clearly the system was designed to last but the most serviceable system.  The system includes a variety of features, such as call forwarding, call waiting, conference calling, and more.

Common Issues with 18D Phone

1. 18D Phone Rings once and can not grab the call goes to voicemail. 

2. Loud Buzzing noise or static when I am on a call on my 18D Phone

3. One Way audio.  My callers can not hear me when I respond to them on my 18D ( note – This is carrier – audio is on or off so one way audio is a carrier issue) 

 

Features of the Avaya 18D Phone System

1. Call Forwarding

The Avaya 18D Phone System allows you to forward calls to another phone or extension. This is a useful feature if you need to leave your desk but still want to receive calls. You can forward calls to your mobile phone or another phone in your office.

2. Call Waiting

Call waiting allows you to receive a second call while you are already on the phone. You can put the first caller on hold and take the second call. This is a great feature for businesses that receive a high volume of calls.

3. Conference Calling

The Avaya 18D Phone System also includes a conference calling feature. This allows you to speak with multiple people on the same call. This is useful for businesses that need to hold meetings or discussions with multiple people who are not in the same location.

4. Speed Dialing

The Avaya 18D Phone System allows you to set up speed dialing. This means that you can program frequently used phone numbers into the system and access them with the touch of a button. This saves time and makes it easier to make calls.

5. Intercom

The intercom feature of the Avaya 18D Phone System allows you to communicate with other people in your office without having to pick up the phone. This is a useful feature if you need to speak with someone quickly or if you need to announce something to the whole office.

Avaya 108883257

If you need Avaya 18D Phone System support on the 1088883257 That we can help you.   Reach out and contact our support department for a technician to be dispatched to your business or organization. 

Avaya Repair

We offer Avaya Repair and Avaya Support on many Avaya Products such as the 18D Phone System, The Merlin Phone System (limited), Avaya Repair on the Avaya IP Office, and others.   

 

Avaya Repair 

 

Ocean City – Salisbury MD – Berlin MD

Dover DE – Annapolis MD – Bethany Beach – Easton MD

Your Trusted Avaya Repair on the Eastern Shore

Thursday, April 27th, 2023




If you have an aging Avaya Phone, you likely need Avaya Repair as your Avaya Phone System ages we can provide Avaya Support for your Avaya Phone System.

Avaya Repair

Why Choose A.B.S Delmarva for Avaya Repair

Avaya is a national company renowned for producing effective and reliable office phone systems. However, many older Avaya phone systems are now reaching the end of their lifespan and require skilled telecommunication technicians for proper maintenance and support. That’s where A.B.S Delmarva comes in.

With years of experience in Avaya repair, we’re proud to offer support for a wide range of Avaya phone systems, including the Avaya 18D, the Avaya Partner, and the Avaya IP Office. While these legacy systems are no longer sold or manufactured, A.B.S Delmarva remains committed to providing reliable and affordable Avaya phone repair services to businesses in the region.

Avaya Repair | Avaya UpGrades

Avaya 18D Phone System

Avaya Repair | Avaya Support

Supporting the Avaya Partner: A Prolific Small Business Phone System

The Avaya Partner was one of the most widely used phone systems for small businesses. Its versatile design allowed it to support anywhere from 4 to 40 phones, making it a perfect fit for small businesses like yours. Despite no longer being supported by the manufacturer, A.B.S Delmarva continues to offer Avaya repair services for the Avaya Partner. If your business still relies on this robust system, we can help you maintain its performance and extend its lifespan.

Avaya 18D: A Key Component of Small Business Communication

As another essential component of the small business phone system landscape, the Avaya 18D played a crucial role in providing reliable and efficient communication solutions. While no longer in production, A.B.S Delmarva remains dedicated to supporting businesses that use the Avaya 18D, offering expert Avaya repair services that keep your phone system running smoothly and efficiently.

Contact A.B.S Delmarva for Your Avaya Repair Needs


If you’re a business on the Eastern Shore of Maryland or in Dover, Delaware, and require professional Avaya repair services, look no further than A.B.S Delmarva. Our team of experienced telecommunication technicians is here to assist you, ensuring that your Avaya phone system remains a reliable and effective communication tool for your business. 

today to discuss your Avaya repair needs, and let A.B.S Delmarva help keep your business connected.

 

This has been a support article about Avaya Repair in Delmarva and about Office Phone Systems.   

Ocean City MD  ¥  Salisbury MD ¥  Dover DE 

Annapolis MD ¥ Bethany  

 

 

 

        
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